Don’t you hate it when people start talking about the holidays in October?

Well, hate away, because here we go (with our apologies).

Our friends at Going Green House have some tips for you, which I think you can also apply to preparing to list your home.

Fall is finally here and the holidays are approaching fast. Before you know it you’ll be scrambling to get every thing in order before your houseguests arrive.

To take some of the stress off this holiday madness, it’s beneficial to be proactive about cleaning your home.

You know. Plan ahead. The thing we all find difficult to do in our hectic lives. But you can break up the task with a pre-holiday deep clean—hitting all those areas that you don’t typically get to during your regular maintenance cleanings.

That way, you won’t have to worry that your mother-in-law is judging you for those cobwebs growing in the corner.

To help get you started, here is a list of deep cleaning items to add to your pre-holiday prepping:

Kitchen

• Wipe down all kitchen cabinets and drawers free of dust, fingerprints, food and drink splatter
• Clean inside the oven and make sure to clean the range top, face, and hood
• Clean inside microwave
• Wipe off any dirty knobs, light switches, outlets, and windowsills
• Dust or wipe clean light fixtures and blinds
• Use a vacuum extension or duster to get rid of any cobwebs near the ceiling

Bathroom

• Wipe down fronts of all cabinets and drawers and any shelving with damp rag
• Dust or wipe clean light fixtures and blinds
• Wipe all baseboards, door frames, and light switches
• Wipe all bathroom fixtures, including towel and toilet paper holders
• Don’t forget the base of your toilet!

Main Living Areas

• Dust or wipe clean all blinds and windowsills
• Use a Swiffer duster or damp rag to wipe all fan blades and light fixtures
• Wipe clean all baseboards, doors, and door frames
• Clean any dirty or dusty light switches and outlets
• Use a vacuum extension or Swiffer duster to get rid of cobwebs hiding in the corners
• Clean all sliding glass or entryway doors, making sure to wipe the threshold
• When dusting furniture, use a damp rag in order to collect more dust and prevent settling
• Vacuum all couches and upholstered furniture free of pet hair, dust, and crumbs

April Prothero of Going Green House

This may seem overwhelming to add to your regular cleaning routine at first, but if you get started now, you’ll be a lot less stressed about having a sparkling house when the holiday craziness reaches its peak, or when you are about to list your home.

And of course, if you already have a lot on your plate, April Prothero and the Going Greenhouse crew would be happy to help alleviate the stress. Call her at (602) 476-9321.

If this tip is helpful, or if you need more advice on getting ready to list your home, contact the Get Your PHX Team at 602-456-9388.

Have you ever come home to find to find a post card that says “We’ll buy your house.”?

It often looks a lot like this. More recently, the design has improved, making it look like a well-established real estate investment firm has identified your house specifically –rather than by computer algorithm.

They are funny, if it weren’t for the fact that they represent such a loss for home sellers.

They almost always include some text talking about how great your house is, even though the author has probably never seen your home.

They always promise to purchase your home for cash, quickly. Sometimes they tell you that this is a limited time offer because the buyer “has other possible investments.”

So, like any scam, it has the complement, the enticement and the deadline.

Don’t be fooled. More likely than not, the people sending this to you can buy many homes and you don’t need to respond by any deadline.

Similar to this deal are the companies that tell you they can help you sell your home “as a For Sale By Owner” (FSBO), thus saving you money on commissions. Don’t buy it!

But, more importantly, these ads are more likely to lose you money, and maybe more.

Here are some things to keep in mind:

1. Watch the ball! The promise is that you will make more money for your house when you “don’t have to give away 6% to realtors.” But, bear in mind that often times these investors offer you much less than you would “lose” by hiring a realtor.

2.  With a realtor you have somebody knowledgeable in the market who is contractually-obligated to protect your interests. Whereas these “investors” give you an offer and claim that it saves you the cost of paying an agent (6% usually), what they don’t tell you is that you probably could have brought in much more than that 6% or so by having an agent who knows the local market and knows how to do comparables.

3. Fees, fees, fees! Often there are fees that exceed what you would have paid a realtor. This is similar with the FSBO companies. I spoke to one person recently who was thinking of selling a home like this. He said that he was avoiding commissions and that he would not have to worry about doing any repairs. I asked him what fees they were charging and he replied “12%.”My jaw dropped and he explained that this was okay because he would not have to spend any money cleaning up the house or preparing for sale. I could see in his face change as I walked through the numbers for him. “On a $300,000 house, the difference between the 6% commission and the 12% fee is much, much more than you would ever need to hire a team of people to clean your house for you and make minor repairs. You could save thousands of dollars. What could you do with an extra $3,000 or $4,000?”

He is reconsidering that decision.

4. Realtors are licensed professionals for a reason. Its easy to think that realtors just list homes and drive around in expensive cars. But that’s not the reality (says the guy with the 2007 Prius with 170,000 miles on it). We are required to take 24 hours of continuing education every two years and we are liable for mistakes that we make. This is important when you consider things like disclosures. What happens if you don’t disclose something properly when you sell a house as a FSBO? You could find yourself in court, costing much more than you thought you would save.

If you have been tempted by the FSBO pitch or the “We buy houses” pitch, we are more than happy to analyze their offer for you. No cost. If I’m wrong and you could do better selling those ways, I’m happy to admit it. But if I’m right, please consider allow us to make a listing presentation to explain what do to sell your home.

Call us at 602-456-9388 for more.

Don’t sell that house without reading this little bit of advice for the month from our friends at Going Green House cleaning services.

I always feel embarrassed for the seller when I take clients in to see a house and they open the microwave only to see what looks the remains of a pitched battle between hot pockets and day-old apple pie.

But, its almost worse to have a lingering chemical smell, which often barely covers up the aforementioned battle scene.

So, from our friends at Going Green House, here a tip for a natural and efficient way to clean microwaves and refrigerators

You may think you need a heavy duty cleaner to get all that stuck on food to come off, all it takes is some natural ingredients you probably already have lying around the house: VINEGAR, LEMON JUICE, AND WATER!

Who knew?   Here’s how you do it.

1. Grab a microwaveable bowl and fill with a cup of water
2. Add about ½ cup vinegar and a couple tablespoons of lemon juice
3. Place the mixture in your microwave and heat for about 3-4 minutes
4. Once the cycle is through, let stand for 5 minutes inside the microwave
5. Take a towel and easily wipe clean!

Lemon is a natural cleaner and the vinegar and steam help to loosen any tough, stuck-on grime. No harsh chemicals needed.

If you happen to have some extra stubborn spots, just dip the towel into the mixture and wipe again, or use a toothbrush to get into those tricky corners. It’s as easy as that.

Now with all the extra time you saved, you can do the fridge.

Cleaning and deodorizing your fridge can be easy and chemical-free as well. All you need is…you guessed it–vinegar, lemon juice (or lemon essential oil) and water!

1. Take 2 cups hot water, 1 cup vinegar, and 10 drops of lemon and combine them into a spray bottle.
2. Use this mixture to spray down the inside of your fridge and wipe clean with a cloth.

No more worrying about carcinogenic chemicals in the same place you eat. Simple ingredients, but strong, NATURAL cleaning power.

If this tip has helped you get your house ready to sell, or if you have feedback, please let them know at info@goinggreenhouse.com.

And, as always, if you have questions about buying or selling home contact the Get Your PHX Team at 602-456-9388.

Those of you who know me know that I’m very in to sustainability and protecting our environment. So, I figured its about time that I team up with a locally-owned business to bring you some tips about green cleaning to sell.

My friends at GoinGreenHouse.com are practicing what they preach in house cleaning and I’ve been impressed with their efforts. And they’ve got some good tips for you.

So, here is the first of many articles that we’ve collaborated on. This issue: green cleaning to sell your home. Enjoy.

———

Not many people know this, but you can lose a sale in the first 30 seconds that a buyer is in your home.

You’ve often heard that cleaning and de-cluttering any room appear more spacious and attractive to the buyer, allowing them to visualize how their own items would fit.

But cleaning works more at the subconscious level, which can be much more dangerous for your sale.

If these folks can’t keep the countertops clutter free for showing, what kind of clutter do they allow in the pipes?

If you don’t clean and de-clutter, you are signaling to the buyer a red flag that there may be other things that you are also not maintaining, like the air conditioner or the plumbing.

However, the easiest, cheapest and most-recommended DIY improvement for sellers is to CLEAN AND DE-CLUTTER. It’s easy to begin by removing clutter and personal items.

To get the most bang for your buck, you need to focus on the FOUR rooms that buyers are most interested in:

• Living Room
  • Store remotes, magazines, blankets, and other personal items
• Dining room
  • Streamline décor
• Kitchen
  • Keep out ONLY appliances that are used every few days, make sure to wipe them clean
  • Maintain a spotless stovetop and clean, dish-less sink
• Bathroom
  • Scrub grout free of mold and mildew
  • After each shower, towel dry or use a squeegee to prevent water spots on glass
  • Clear off countertops of non-essentials and store them in containers

In order to give the overall impression of a well-maintained home:

• Dust and wipe all surfaces, making sure not to forget baseboards, windowsills, and fans
• Wipe away dirty fingerprints from light switches, doors, handles, cabinet and drawer fronts
• Mop floors and vacuum carpets regularly
• Polish wood floors to a shine and be sure to clean grout on tile floors

But, don’t stop there. If you are going to go through all of this effort, I suggest that you green clean using environmental friendly and heavy chemical-free cleaners.  I’ve been in homes many times, especially renovations, where the chemical smell is overwhelming.

Buyers are increasingly aware of the negative health impacts of VOCs (volatile organic chemicals) and, just as in the case of an unclean house, it sends a subconscious signal that this space may be unsafe.

If all of these things are maintained on a daily basis, you’ll be ready for any buyers that come your way! So, if you are thinking to sell in a few months, or if you just need help, contact April at GoingGreenHouse.com and she will hook you up.

Then, once every couple weeks while the house is on the market, they can help you keep on top of the cleaning chores. This will make it easy to have the house ready for that final walk-through before closing!

And, as usual, if you need help building a successful strategy to sell your home, please contact us at 602-456-9388.

We’ve had clients ask us, “How much clutter is too much clutter?” when it comes to preparing their homes for sale.

The quick answer is that buyers need to imagine their stuff in your home. If you have too much clutter on the walls, on surfaces or on the floor, they can’t do that.

Is there a house around those dolls?

My realtor friend –or a friend who is also a realtor– Leif Swanson has a snarky little website called uglyhousephotos.com where he documents some of the worst cases.

You can get lost looking at some of the worse atrocities. And, if case you think we are picking on just doll owners, here’s a great example of how this lover of all things “rock poster” may have shaved thousands off the sale of the home.

Rock out.

So, all fun aside, what should you do? We often find ourselves telling folks to remove about 50% of what you have on each shelf. This may not apply to you if you are a minimalist with that one vase on an otherwise empty book shelf. But, we find that most folks could benefit from this rule.

If you are not moving before you list, consider getting storage for that extra stuff. Or, take an opportunity to purge those things that just don’t speak to you anymore. The purge might help your eventual move, anyway.

If you are moving before the sale, we suggest you leave just enough things in the house to help demonstrate how each room could be used. Say, for instance, a bed with a night stand and some flowers –nothing else.

For the most part, keep it simple and you will be fine. Of course we are happy to do a tour of your home to give you advice. Don’t worry. We won’t judge your clutter. We have it in our homes, too!

If you need help building a strategy around your sale or purchase, please contact us at 602-456-9388.

You refer, we donate. Call me today to find out how we can support your favorite charity. We appreciate your referrals!

In the last post, I told you all about the problems that my real estate partner, Michelle, and I have had with the Big Banks and how we want to discourage any of our clients from every giving them their business.

Now, I want to tell you some of the true horror stories that we’ve seen.

Horror Story #1: I had a client who was buying a house in downtown Phoenix back in 2011. Let’s just say that her bank had the initials “W.F.” Really, they should have had a T between the W and the F. We were five days away from closing and the bank, which had all of the information for months (this was a short sale) suddenly decided that they would not lend on this property because the HOA dues were too high. Luckily, I sent my client over to Jeannie Bolger at Nova Home Loans, who got it her underwritten, cleared and closed in four days. It was like watching a ninja clean up a the mess after a drunk, washed up welterweight started a fight with a bunch of angry cowboys.

Horror Story #2: I had a client who had been contacting her bank for three years trying to re-negotiate her loan in order to avoid a short sale. Let’s call the bank “Bank of Absurdity”. They ignored her pleas, so she contacted me to short sell. Once we listed and had a buyer (after about a month), she contacted the Bank of Absurdity to tell them the good news. They said…..wait for it…… that she would have to go through the process of attempting a renegotiation before they would allow her to short sell. Seeing no other route, she submitted the child-sized stack of paperwork only to be given such horrendous terms on a renegotiation that she had no other choice but to short sell. I’m not kidding. Her monthly payments would have been more than they were before. They pulled other such pranks for the next six months until we finally closed. But, I can tell you that they would have done much better to just renegotiate in the beginning.

Horror Story #3: Just this month, our clients struggled with the banks they chose. One was “WF”, again. The other we will call “US Borg.” In the first case, they never issued the Loan Status Reports that they are required to issue so that our clients can meet their contractual obligation to report their loan status to the seller. Not once did they call our team to update us on the progress of the loan. Only when my business partner (and a woman with the patience of an angel wielding a battle ax) called them many times did they send over what they were supposed to have produced at the beginning of any real estate transaction. The loan officer with US Borg delayed closing by at least a week because he was clearly over-worked and waited until the last minute to do everything. His boss was at a conference when we escalated that situation. The boss, by the way, never returned our phone calls. In both cases, closing was delayed. When you delay closing, much of the paperwork must be updated and the closing costs re-calculated and the sellers tend to get a little hot under the collar because, you know, their entire life has been put on hold because some Big Bank can’t be bothered to spend a little more money on customer service and a little less on their corps of Washington lobbyists.

Do I sound frustrated? Pardon me. I need a moment to re-compose myself.

Thank you.

In the end, interest rates and closing costs mean a lot more than some inconvenience that you or your realtor suffers during the transaction. After all, it is our job to take those frustrations on your behalf.

But I can’t escape the thought that it simply does not need to be this way. Our clients and the clients on the other side of the transaction should not have to be inconvenienced in this way. More important than a little transactional frustration, our clients lose time, money and market value because of the sloppiness of the Big Banks.

Oh, and in case you want to know, I have been in transactions with mortgage brokers that were difficult. But in every one of those cases it was because the other side’s lender was not on top of it or because our clients did not disclose all of their finances or lines of credit. Even in those cases, our mortgage brokers pulled them across the finish line.

So, that is why we always recommend mortgage brokers. There are five of them in our list of favorites, which we share with our clients. We encourage you to call them up and just see if there is a fit. They are all very qualified and very driven. Call me at 602-456-9388.

And, if you don’t like any of our suggestions, please shop around. But, please, please never use the Big Banks.

 

 

 

They say their information comes from MLS, so what’s wrong with using Zillow.com, Trulia.com, and Realtor.com?

The answer: LOTS!

True. Their data does come from MLS.

BUT…

(and that’s a big ‘ole ‘but’, indeed)

1) It’s delayed

2) Their search results is severely limited compared to MLS.

About that delay, delay, delay…

When you’re a realtor, you’re required to make changes in your listing within a 24-hour to 48-hour period after something has changed with your listing . Say the property goes from ‘active’ to ‘listing’, ‘listing’ to ‘closed’, or what was the final closing price?, and for all that kind of stuff, the realtor must update the MLS listing.

Here’s how it works for websites/companies like those listed above:

That information I just mentioned gets sent to all the companies who have subscribed to the MLS; companies like the three we’ve listed above. They pay all of the different local realtor associations around the country (for example, to the Phoenix Association of Realtors MLS) a subscription fee to get access to the MLS. BUT… it’s significantly delayed. You see, all of the MLS information that gets sent out from MLS goes through an “IDX Repeater”. That information goes out 24 to 48 hours after MLS has been updated.

You may not see that the house you think is ‘active’, is actually ‘pending’. This is the first way in which websites like Zillow, Realtor, and Trulia are inaccurate.

I’ve talked to agents who said that Zillo.com shows a house as ‘active’, when in fact, it hasn’t been active in six months. So when these companies  pay all this money to local MLS services to get this data for the roughly 6000 houses that close every month, the data is late. Way late. Later in effect than perhaps 24-48 hours sounds.

Realtors have a fiduciary responsibility to our clients.

Realtors can’t give up all of the information from the MLS to these other companies because  it could put our clients at risk in some cases. Some information pertains to gaining access to the home or information that could influence a price if known broadly. That’s why there has to be a delay. That’s the first reason the information coming from those kinds of websites is inaccurate.

Next week we’ll talk about the second reason the information is inaccurate: Search capabilities. I’ll give you specific examples of how your search results affect you as a buyer or seller. Like simply delaying information for a couple days, there’s much more to ‘search’ than what these sites are telling you.

If you want to buy or sell, and care about getting your information the second it’s a fact, please give me a call at 602-456-9388 or email me at ken@getyourphx.com.

Jump back to late 2010. At an urban infill site on the south end of downtown Phoenix, designer and visionary Vincenz Saccento has just installed three multi-units of his shiny, silver, boxes:  called V100 Modboxes. Watch this 3-min video produced at the time. Be awed. Be inspired. Be proud of these inventive Phoenicians. Then keep reading.

Did you watch the video?

Now hear this: From Get Your PHX, I bring August 2013 news of what has not been publically known until this very moment…

In the video you saw, you learned that the V100 Modbox can be constructed in just few days by people with no technical training. Well, get this. In my conversation with designer Vincenz Saccento last week, he told me something not previously announced to the public:

A full modbox can now be constructed in just 7 hours, by a single person, with no tools, and zero prior building experience!

That’s right. Seven hours. Still with no nails, screwdrivers, or hammers required. No screws, nails, or wood.  This baby is high-tech structural, aviation and aerospace materials that a school teacher or college student could build. But wait, there’s more!

That’s right, folks. When the last article about V100 Modbox was published in 2010 by Blue Vertical Media, the 2010 material for the walls was 4″ thick.

That’s the thickness of the walls in which Vincenz lives, today. They exceed the standards for LEED Platinum certification (meaning that out of 100 possible points in categories of the sustainability of the site, water efficiency, energy & atmosphere, materials & resources, indoor environmental quality, and innovation in operations, the V100 Modbox far surpasses this rating).

So those 4″ walls are maybe an R35 insulation rating. He then showed me a piece of the wall for the next incarnation they’re building with today:

It’s 5/8 of one inch thick! Much less expensive. AND…

It’s like an R-zero rating. It could be 3000 degrees outside and that heat’s not getting through,” said Saccento.

The neighborhood in this hugely rundown area of town has been changing for the better since the V100 Modbox came here. Attitudes are changing. Neighbors are cleaning up outside their homes. Surprisingly, nobody has graffitied the Modboxes.

More of the same?

The “shimmery 10’x10‘x10’ boxes” are ready to go. Vincenz Saccento could have 100 of them ready in a month, if an order asked for them. But that’s not what he’s preparing to do next. He’s got his sites on a pop-up mall.

You go to an empty piece of land for 3-5 years and put in coffee, breakfast, lunch, bar, working/co-working space. Maybe it’s 40ft x 40ft x 20 ft.” ~ Vincenz

The summer is turning out to be a good time to buy. Unlike the late spring, sellers are a little more realistic about prices. However, we expect activity to pick up in September, as people come back from vacation and begin listing their homes in larger numbers.

I’m going to shamelessly lift some comments now from Mike Orr of the Cromford Report about Listing Success Rates, because its a good way to think about what is selling out there right now:

“One of the statistics listing agents like use to set seller expectations is the Days on Market for sold listings.  They use it as a guide to show a homeowner how long they should expect to wait for their property to sell.  The downfall of this measurement is that a property could come on the market at the beginning of a seasonal slowdown (like July or August) and all of the sold DOMs would be recorded during the busy Spring and early Summer months.  Obviously during those months the DOM may be shorter due to the heightened buyer activity that occurs every year at that time, so DOM is not necessarily a good indicator for future marketing times in this instance.  Conversely, if a property is being listed in January, all of the DOM measurements would be for the slow Fall and Winter.  So therefore, not a good indicator for future marketing times during the busy Spring season. 

An alternative measurement to consider is the Listing Success Rate.    This measures the number of properties that sell during the month vs. cancel or expire.  It can be measured by city, price range, dwelling type and transaction type.  The chart below tells us that in the month of July, of all the properties that came off of Active status 79% closed escrow while 21% cancelled or expired.  This is a high success rate, in a normal market it falls between 60%-70%.  It is also a significant improvement from May of 2011 where 36% of all properties that came off the market cancelled or expired vs. selling.”

In short, if you are listing over the summer, expect to be on the market longer, but know that your success rate is still, in historic terms, probably going to be relatively high. See below

If you are starting to look or list, call me at 602-456-9388 if you want more insight and information.

The average website visitor reads from a screen at 180 words/minute. I’ve already used 15, so I better get to the point of the matter. Which is this:

The only thing that really affects our supply and demand of homes in Maricopa County is people going out of, and people coming in to, our County. ~ Tina Timboer, The Cromford Report

That’s right, folks. Migration.

There used to be other things that affected supply and demand (and we’ll get to those in part 2 of this market analysis) but not any more. Some of you are looking to buy. Some are looking to sell. After you hear what I have to share with you, you may want to rethink your plans. Or, you may find your plans are confirmed by what you learn.

Some of you may want evidence that what I’m about to tell you is certifiable and trustworthy. I’ll tell you. It’s because it comes from The Cromford Report. For those who’ve not been following my blog posts for long, you don’t know how much I admire this report. If The Cromford Report were touring like The Grateful Dead or Phish, I’d follow them around. If Ben & Jerry’s were looking for a new flavor, I’d suggest they call it ‘Cromford’. Don’t just take my word for it. Listen to what Tina Timboer, the absolute Guru of all things Cromford, has to say:

Prices will continue to go up in Maricopa County for the foreseeable future.

How do we know this? Because Michael Orr, the founder of The Cromford Report is an Oxford educated mathematician. Because he is the Director for the Real Estate Theory and Practice of ASU. Because he personally cleans up all the public record data for ASU’s Real Estate department. Because The Cromford Report does not buy/sell property, but is solely an analytical firm. Michael Orr puts together all the data at The Cromford Report. Nobody knows the real estate market better than Orr.

Let’s get back to supply and demand. You’ve been hearing a lot about interest rates and you want to know what the long-term trend will be? How will interest rates affect buying/selling homes? Next week, I’ll share what Tina had to say about the macro view on the issue of supply and demand here in Maricopa County and how we know that prices will continue to go up in the foreseeable future. Yes, because Michael Orr said so, but more importantly, it’s why he says so.

Trust me, you’ll nod your head and think, “That makes perfect sense. I should look at the macro view more frequently before I hear the news tell me the Case–Shiller Home Price Index says homes are selling for X amount nationwide. Which is just like saying the average temperature in the country is 76 degrees, but golly it’s 110 degrees in Phoenix!”

Exactly. Come back next week to hear what the supply and demand “temperature” really is in Phoenix and why.

To buy or sell, informed and with confidence, give me a call or email me at 602-456-9388 or email me at ken@getyourphx.com

  [migration photo:  Billtacular]